Administrative Volunteer

Ronald McDonald House – Oak Street

Position Overview

At RMH-Oak Street, administrative volunteers support our Welcome Desk and are the first friendly face that families, donors, and visitors see when they arrive to the House. They often assist with a variety of different roles to keep the House organized and functioning. In a typical shift, an administrative volunteer could expect to:

• Greet and assist visitors
• Collect and file documents
• Accept and process donations
• Support event preparations
• Answer phones and provide general information about the House
• Complete “thank you” and other cards to donors, volunteers, and families

Is the Administrative role right for you?

Administrative volunteers set the tone for a welcoming experience with their outgoing and friendly attitudes. They also assist with a variety of special projects throughout their shifts and are comfortable escorting visitors through the House when needed. This role is great for individuals with:

• Exceptional customer service and a warm, welcoming demeanor
• Attention to detail, and flexibility to adapt to changing needs as they arise
• Ability to handle sensitive and confidential information
• Experience using a computer for basic data entry and word processing

Typical Hours and Commitment

Administrative shifts are typically 2-3 hours long and can occur during anytime between the administrative hours of 9am-5pm on weekdays.