Privacy Policy

Ronald McDonald House Charities, Upper Midwest (RMHC-UM) is pleased to provide information to all of its online visitors, donors, volunteers and other constituents about its online privacy policy. Please be assured that RMHC-UM uses its best efforts to protect the privacy of visitors to this Web site.

Types of Information Collected and How It Is Used

RMHC-UM gathers personal information, such as first and last names, home addresses, e-mail addresses, phone numbers, and credit card numbers, only when voluntarily submitted by you. If you make an online donation, personal information will be collected from you in order to process that donation.

With your permission, we will use personal information collected from you to send you information, such as RMHC-UM updates or information regarding new RMHC-UM location openings, fund-raising campaigns or major grant initiatives. If you do not elect to receive such materials, we will not send them to you.

Security of Donor Information

All information you provide to the Ronald McDonald House Charities, Upper Midwest website is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

All information provided to our website is stored within a cloud-based donor management database hosted by Blackbaud, a leading cloud software company dedicated to working with non-profits. Within RMHC-UM, access to the database is restricted to RMHC-UM personnel with legitimate business need to access or modify the information contained therein.

In regard to security of personal information, www.blackbaud.com states: We restrict access to personal information collected about you at our website to our employees, our affiliates’ employees, those who are otherwise specified in this Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities. While no website can guarantee security, we maintain appropriate physical, electronic, and procedural safeguards to protect your personal information collected via the website. We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We also advise all Blackbaud employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. Inside Blackbaud, data is stored in password-controlled servers with limited access.

Other than as provided in this privacy policy, RMHC-UM does not sell, transfer or disclose personal information to third parties.

RMHC-UM reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.

Access

You are in control of all personal information you provide to us online. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us, you can let us know by contacting us at : RMHC–UM, 818 Fulton ST SE, Minneapolis, MN 55414 or by emailing us at [email protected]. In order to review any personal information we have about you or to ask us to delete that information or to stop further use of the information, please contact us through the address above or by emailing us. If you would like to unsubscribe from our email list, please use the unsubscribe link at the bottom of our newsletter emails or contact us through the postal address or email us. It may take up to two weeks to remove you from our email newsletter if we have one in production when you request to be removed.

Cookies

“Cookies” are pieces of information that an Internet site transfers to an individual’s hard drive for record-keeping purposes. Cookies allow a certain Internet site to remember important information that will make your use of the site more convenient. Like most Internet sites, RMHC-UM uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous, aggregate basis. We may also employ cookies so that we remember you when you return to the site. We may associate personal information with a cookie file in that instance.

Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the RMHC web site.

We use Google services, such as Google Analytics, as well as other third party vendors that place first-party and/or third-party cookies on a browser across our websites. To opt out of Google tracking, please visit their opt-out page. We also use Google AdWords "remarketing" to market our sites across the web. We place a cookie on a browser, and then Google reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

Links to Other Sites

We may offer links to sites that are not operated by RMHC-UM. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Changes to our Privacy Policy

From time to time, it may be necessary for RMHC-UM to change its privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.